Customized Solutions
At TrxNow, we understand that you and your company are unique! That’s why we provide the flexibility to customize everything about your experience to meet your specific needs
Custom Technology Solutions
TrxNow represents the industry’s leading technology solution to solve complex roadside assistance and logistics challenges. We enable our clients, their customers, and over 100,000 service vehicles to deliver a SaaS that has elevated the expectation across the entire roadside and service logistics business. The entire ecosystem is built on our proprietary technology designed to maximize digital connectivity and break through transparency barriers.
100% Cloud-based service
Being 100% cloud-based and fully committed to leveraging the Salesforce Service Cloud has allowed TrxNow to focus on what truly matters – connecting customers with service providers and giving our clients immediate visibility and 100% transparency.
We are TrxNow!
We are your solution to complex Roadside assistance and delivery logistics needs.
Real-time connected events
- Hardware agnostic
- No downloaded application required
- Never have to update to new versions
- Full experience via mobile web app
- Single use text message hyperlink
- Geolocates member without hard address
- Update personal & vehicle info
- Full scope of services to choose from
- Live provider & customer location
- Displays driver ETA, name, and phone #
- Quality survey provided after service
- Can verify or alter disablement address
Software as a service
SaaS combines the technology of TrxNow and our proprietary CRM. Leveraging augmented artificial intelligence, TrxNow provides next level experiences based on your specific customer needs. Regardless as to the size or scale of your business, you never pay for more than what you need. TrxNow SaaS offers full customization and is offered in dSaaS, tSaaS, and cCaaS.
Roadside Assistance
dSaaS delivered by TrxNow is powered by MaXcast, our proprietary multicast technology, is revolutionizing Roadside Assistance. Unlike the traditional digital dispatch process, MaXcast crowd-sources information from a multitude of service providers at once returning the best option based on predetermined qualifications set forth by the partner (ETA, claims cost, en-route distance, etc.). dSaaS is supported by all leading platforms and has proven to be the provider preferred methodology for obtaining dispatches. dSaaS simplifies and improves the customer experience by providing them with visibility to all aspects of the service call from start until finish.
Tracking software
tSaaS delivered by TrxNow is powered by MaXcast, our proprietary crowd sourcing technology that is enabling service providers to more accurately accept jobs that are tailored to their service offering. Logistics and Fleet managers can enable and disable connectivity to each driver or provider based on their skill level and availability from a remote location. For the service provider, they have the option of downloading our application or they can opt for a single use hyperlink via text message for each dispatch. You can now monitor driver activity including vehicle location, disablement address, duration of the service call and driver status.
Tracking software
tSaaS delivered by TrxNow is powered by MaXcast, our proprietary crowd sourcing technology that is enabling service providers to more accurately accept jobs that are tailored to their service offering. Logistics and Fleet managers can enable and disable connectivity to each driver or provider based on their skill level and availability from a remote location. For the service provider, they have the option of downloading our application via the Google Play Store and iTunes App Store or they can opt for a single use hyperlink via text message for each dispatch. You can now monitor driver activity including vehicle location, disablement address, duration of the service call and driver status.