Our headquarters in Johnson City, Tennessee, provides 24/7/365 service across the United States, Canada, Puerto Rico, and the U.S. Virgin Islands. We operate three distinct centers within the U.S. and maintain seamless work-from-home environments for over 400 associates. Each of our facilities is state-of-the-art, featuring multi-tenant, fully redundant solutions to ensure that our cloud-based operations remain best-in-class.  

CANADA

With over 72 years of operations, Dominion Automobile Association (DAA) has established itself as one of Canada’s most trusted service providers. Continuous innovation and investment in technology have enabled DAA to stay relevant across generations. The company’s success is driven by its ability to adapt to advancements in vehicle sophistication, the importance of telematics, and integration with smartphones for a seamless connected experience. DAA’s solution experts are specially trained to meet customer needs across various industries, including OEMs, wireless carriers, insurance companies, financial institutions, retail networks, and auto dealership groups. 

RAPITOW

Rapitow was founded to offer stranded motorists a faster, easier, and superior roadside assistance experience. Launched in December 2014 in Toronto, Canada, Rapitow recognized the potential of modern technology—smartphones, SMS, and GPS—to revolutionize the industry. Driven by a commitment to innovation, Rapitow set out to disrupt the traditional roadside assistance model. In 2018, Rapitow joined the Allied Dispatch Solutions family, dedicating its resources to enhancing TrxNow, now focused on making it the leading logistics software in the industry. 

United states Locations

Canadian Locations