Custom Technology Solutions

TrxNow stands out as the foremost technological solution that addresses the intricate demands of roadside assistance and logistics.

SAAS-trxnow

Software As a Service

TrxNow represents the industry’s leading technology solution to solve complex roadside assistance and logistics challenges. Leveraging augmented artificial intelligence, TrxNow provides next level experiences based on your specific customer needs. We enable our clients and their customers to deliver a SaaS that has elevated the expectation across the entire roadside and service logistics business. The entire ecosystem is built on our proprietary technology designed to maximize digital connectivity and break through transparency barriers.

Real-Time Connected Events

  • Hardware agnostic
  • No downloaded application required
  • Never have to update to new versions
  • Full experience via mobile web app
  • Single use text message hyperlink
  • Geolocates member without hard address
  • Update personal & vehicle info
  • Full scope of services to choose from
  • Live provider & customer location
  • Displays driver ETA, name, and phone #
  • Quality survey provided after service
  • Can verify or alter disablement address
Data-Insights-and-Reporting

Data Insights and Reporting

TrxNow stands out by offering full transparency to our clients, delivering comprehensive data insights that meet customer needs and performance metrics. Our platform provides real-time data and predictive analytics, empowering you to choose the optimal path for your customers in any scenario. With our advanced system, we can tailor reports to ensure your customers’ success, delivering daily reports that establish benchmarks and identify trends, ensuring a clear view of performance and guaranteeing success.  

Data-Insights-and-Reporting
Service-Management-Portal

Service Management Portal

Our service management portal handles real-time requests and delivers immediate solutions. TrxNow’s portal offers a wide range of services, featuring a sophisticated digital dispatch process and live tracking of both provider and customer locations. The advanced mobile platform allows customers to request services, choose providers, track progress, and communicate—all within a single interface. The portal monitors each service request from start to finish, providing comprehensive documentation of service details. It also manages provider and driver performance, including response times, customer feedback, and service quality. Additionally, the portal supports seamless integration, making billing systems easily accessible. 

100% Cloud-Based Services

Being 100% cloud-based and fully committed to leveraging the Salesforce Service Cloud has allowed TrxNow to focus on what truly matters – connecting customers with service providers and giving our clients immediate visibility and 100% transparency.

We are TrxNow!
We are your solution to complex Roadside assistance and delivery logistics needs.

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